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About Delivery & Shipping

Ways of international transportation
Global Express: WERCAN has cooperation with DHL, UPS, FedEx, TNT and EMS who provide us best discounts for door-to-door service. The delivery time is usually 3 to 6 days and online package tracking is available. The orders in high value but small package suit for global express.

By Air: WERCAN cooperates with several international air carriers who provide direct airline services from China to any third-party countries and help you select the best advantaged air transportation. We can also help customers handle customs clearances as well as the quick and convenient service to post the original documents (including B/L, invoices and packing lists) to the address you appointed. This international air transportation is suitable for delivery of high valued products but small volume in weight, and which also require to be delivered in short time.
For the cargo weight less than 100KG, the global express and aircargo carrier service shall be suitable, and usually it takes 3 to 6 days to arrive.

LCL/FCL by sea: Maritime shipments are transported from Shanghai, Ningbo, Xiamen, Dalina, Tianjin and Shenzhen ports to other international ports all over the world. We have good relationships with the local carriers, but it is better to be covered by insurance for vulnerable and valuable goods. Bulky goods are the best suitable for this kind of carrier. The sea transportation prices shown on our website are generally CIF excluding the charges of destination port and customs duties.

 

Shipping Charge
WERCAN online products are all listed in FOB China price, customers can select the shipping methods that best suit their needs.
How much to ship to my place? Click here (有一个链接)

Delivery Suggestion
If the goods weigh up to 45kgs and delivery time is specified, Global Express will be suggested; they can provide door-to-door and customs clearance service.

International Shipping About Customs, Duties & Taxes
When ordering something from WERCAN, you're responsible for assuring the product can be lawfully delivered to the destination country.

The recipient is the importer or buyer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees which are levied once a shipment reaches the destination country.

Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information when you are ready to purchase from oversea. When customs clearance procedures are required, it can cause much delays beyond our original delivery estimates.

FAQs
Q: How long will my order be shipped out after payment confirmed?
A: After receiving your payment, your order will generally be shipped out within 12 to 36 working hours if no any special requirements.

Q: How many days will my order arrive?
A: To answer this question, please refer to the means of shipment. Generally:
Global Express: 3 to 6 days does not include preparation time
Maritime transportation: Generally 15 to 45 days, depending on the consignee country.
(there are different delivery times for different regions).

Q: How to resolve the damage during shipping?
A: If there is damage found upon receiving your order, please contact our sales representatives as soon as possible, and provide the photo(s) of damage. Our representatives will help you find a solution in 24 hours.